Troubleshooting and FAQ

Troubleshooting and FAQ

The live terminal panel is blank

The terminal is rendered with Microsoft Edge WebView2. It ships with Windows 11 and current Windows 10, but if it's missing the panel can't draw. Install the Evergreen WebView2 Runtime and relaunch Snipdeck. See Installation and Updates.

"Couldn't find <path>" when I run a Snip

The Snip's CLI has an executable path set that doesn't exist on this machine. Either install the tool, or open the CLI (Edit CLI → Execution) and fix or clear the executable path. Snipdeck validates this only at run time on purpose, so you can author Snips for tools you haven't installed yet. See Managing CLIs.

A run says a Custom shell has no path

The CLI's shell is set to Custom but no shell path is configured. Open Edit CLI → Execution and set the custom shell path (and arguments). See Managing CLIs.

My global hotkey doesn't work

• Another application may already own that chord — Snipdeck tells you when registration fails and keeps your previous binding. Pick a different combination in Settings → Global hotkey.
• If you chose Exit on close, Snipdeck isn't running after you close the window, so the hotkey is inactive until you launch it again. Switch to Hide to tray to keep it live. See Global Hotkey and System Tray.

Ctrl+C copied text instead of stopping my command (or vice versa)

In the live terminal, Ctrl+C with no text selected sends an interrupt to the running command. Ctrl+Shift+C, or Ctrl+C while text is selected, copies the selection. See Running Commands.

Where is my data? How do I back it up?

Everything lives under %LOCALAPPDATA%\Snipdeck. Snipdeck also takes automatic, pruned backups of your store on every save. Full detail — including how to restore and how to move your storage location — is in Data Storage and Backups.

The window has no Mica/translucent backdrop

Mica requires Windows 11. On Windows 10 the window falls back to a solid colour; this is expected.

Does Snipdeck run my commands automatically?

No. Running is always explicit: you click Run, fill the parameters, and confirm the dry-run preview (which shows the exact command, shell and working directory) before anything executes. See Running Commands.

Can I use Snipdeck on macOS or Linux?

The desktop app is Windows-only (it's a WinUI 3 app). The snipdeck-importer tool is cross-platform. See Importing from SnipCommand and Architecture.

How do I move from SnipCommand?

Use the bundled importer — see Importing from SnipCommand.