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70 changes: 70 additions & 0 deletions README.md
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Expand Up @@ -131,6 +131,76 @@ English   |   [Indonesia](README_IN.md)   | &

</div>

## Frequently Asked Questions (FAQ)

This FAQ summarizes common issues encountered by ChatGPT Box users and provides
suggested solutions based on discussions in the GitHub Issues section.

If you still haven't found what you're looking for, please submit an [Issue](https://github.com/josStorer/chatGPTBox/issues).

### Cannot log in to ChatGPT.com with this extension active using Brave

Related issue: [#794](https://github.com/josStorer/chatGPTBox/issues/794)

Users may encounter "something went wrong" with the ChatGPT Box extension enabled.

**Possible causes:**

- The extension modifies some network requests or page content, which may
interfere with the ChatGPT.com login flow.
- Brave browser’s built-in privacy protections (shields, blocking scripts or
cookies) may conflict with the extension.

**Solution:**

1. Disable the extension.
2. Log in.
3. Re-enable it.

Note: This issue remains unresolved.

### Google Gemini not working

Related issues: [#786](https://github.com/josStorer/chatGPTBox/issues/786), [#757](https://github.com/josStorer/chatGPTBox/issues/757)

Gemini may work intermittently.

Note: This issue remains unresolved.

**Possible causes:**

- Google Gemini’s web interface/API may have changed or is unstable.
- The ChatGPTBox extension’s current integration with Gemini is incomplete or experimental.
- Authentication or session handling is inconsistent.
- Gemini may block access depending on region or account type.

**Possible solutions:**

- Try refreshing the page or restarting the browser.
- Try logging out of Google and logging in again.
- Check if there is an updated version of the extension — newer versions may fix
compatibility issues.

### Bilibili not working correctly

Related issues: [#732](https://github.com/josStorer/chatGPTBox/issues/732), [#703](https://github.com/josStorer/chatGPTBox/issues/703)

**Possible causes:**

- Bilibili uses dynamic page loading (SPA) and complex DOM structure, which may
interfere with the extension’s side panel injection.
- The site may block iframe embedding or restrict third-party scripts.
- Bilibili’s CSS appears to override the Markdown styles used by the extension.
- Conflicts with Bilibili’s own content scripts or other extensions.
- Extension may not detect the correct text input areas on the site.

**Possible solutions:**

- Try enabling floating window mode in ChatGPTBox settings. This works better on
sites that block side panels.
- Test on different pages, such as video pages, the homepage, and comments.
- Try disabling other extensions that interact with Bilibili.

## Credit

This project is based on one of my other repositories, [josStorer/chatGPT-search-engine-extension](https://github.com/josStorer/chatGPT-search-engine-extension)
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