Chat Bar Reappearance and Transcript Email Prompt #1044
Description
Describe the bug
Within the Enatega Multivendor Customer App's chat feature, there is an issue where, upon clicking "End Session," the chat bar reappears along with a prompt to input the user's email address for the chat transcript. However, the intended behavior is for only the email input bar to be displayed, not the chat bar again.
To Reproduce
Open the Enatega Multivendor Customer App.
Initiate a chat session with a vendor.
Engage in the chat conversation.
When ready to end the session, click on "End Session."
Observe that the chat bar disappears momentarily but reappears along with a prompt to input the user's email address for the chat transcript.
Expected behavior
Upon clicking "End Session," the chat bar should disappear, indicating the termination of the chat session.
A prompt to input the user's email address for the chat transcript should appear without the reappearance of the chat bar.
The user should be able to input their email address for the transcript without distraction from the chat interface.
Screenshots
Untitled.video.-.Made.with.Clipchamp.mp4
Smartphone:
Device: IOS & Android