Under Scheduled refresh on Power BI service \ Step 3 - Connect the custom connector, please provide a full example of the file path for the Service Account and clarify what the user needs to update on the "Connectors" section of the data gateway set-up.
Step 3 - Connect the custom connector
Under "Connectors," the gateway set up asks for the custom connectors folder path.
For Power BI Service to connect to the custom connector, the .mez file must be saved locally on the machine hosting the data gateway. The file path is typically …\Documents\Power BI Desktop\Custom Connectors. If you chose to use the NT Service\PBIEgwService account in the last step, this path might look like: C:\Windows\ServiceProfiles\PBIEgwService\Documents\Power BI Desktop\Custom Connectors. This is where it is critical for the gateway's service account to have access to the folder path for custom connectors. If you are using the default gateway service account NT SERVICE\PBIEgwService, then you should verify that the machine hosting the gateway lists PBIEgwService under security > group or user names.
After you map the custom connectors folder path in the data gateway set-up, you should see "Blackbaud" appear in the custom connector list on the "Connectors" screen of the gateway set-up.
Under Scheduled refresh on Power BI service \ Step 3 - Connect the custom connector, please provide a full example of the file path for the Service Account and clarify what the user needs to update on the "Connectors" section of the data gateway set-up.
Step 3 - Connect the custom connector
Under "Connectors," the gateway set up asks for the custom connectors folder path.
For Power BI Service to connect to the custom connector, the .mez file must be saved locally on the machine hosting the data gateway. The file path is typically …\Documents\Power BI Desktop\Custom Connectors. If you chose to use the NT Service\PBIEgwService account in the last step, this path might look like: C:\Windows\ServiceProfiles\PBIEgwService\Documents\Power BI Desktop\Custom Connectors. This is where it is critical for the gateway's service account to have access to the folder path for custom connectors. If you are using the default gateway service account NT SERVICE\PBIEgwService, then you should verify that the machine hosting the gateway lists PBIEgwService under security > group or user names.
After you map the custom connectors folder path in the data gateway set-up, you should see "Blackbaud" appear in the custom connector list on the "Connectors" screen of the gateway set-up.